Acceptable Use Policy

12 February 2025

Our services are created and maintained by lawyers, for lawyers. The safety and security of the private information you provide to us is at the core of our information management practices and the design of our systems. We have designed our systems from the ground up to enhance privacy and confidentiality so that you, and your clients, can have peace of mind.

To support this, we require all our users to play their part in maintaining the integrity of our services. This Acceptable Use Policy sets out the standards of conduct we require of our users and the actions we may take if we believe those standards are not met. If you have an account with JADE, JADE Professional, or Pinpoint Press yourself or if you are part of an organisation with an enterprise-wide account, this Policy forms part of your (or your organisation'ss) contract with us.

In this Policy, “users” means all users of our systems whether they are account holders, employees of our enterprise customers or visitors to our websites; “services” refers to all services, products and features owned and operated by us (BarNetwork Pty Ltd); and “content” means your content – your documents, annotations and any contribution you make or add to the services as a user.

Your Conduct

You must not:

• attempt to gain unauthorised access to any portion or feature of the services by hacking, scraping, password "mining", or any other illegitimate means.
• compromise the security or operation of our systems including by way of testing the vulnerability of our systems or services;
• use the services for any unlawful purpose or in a way that breaches another person's rights, including copyright or other intellectual property rights, privacy, contractual rights and any duty of confidentiality;
• use the services beyond the scope and parameters described in any corresponding documentation, including by way of exceeding reasonable storage limits for your content or uploading types or volumes of content unrelated to the purpose for which the services are designed;
• use the services in any way which, in our reasonable opinion may damage, interfere or interrupt any part of the service or the BarNet network, equipment and facilities;
• misrepresent or disguise yourself or the origin of any content (including by falsely implying an association with us);
• provide any content which is false, misleading, deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening or otherwise harmful;
• use any robot, spider, scraping, crawling, other automatic software or device, algorithm or manual process to access, acquire, copy or monitor (or use in the development of any software programme, including but not limited to training a machine learning or artificial intelligence system) any portion of the services without our prior written permission;
• publish, transmit, sell or otherwise redistribute any part of the services for commercial purposes nor access the services for the purposes of performance benchmarking, building or marketing a competitive product or service; or
• decompile, reverse engineer, disassemble, rent, lease, loan, sell or sublicense the services (and any of their constitutive features).

Your Account Information

In order to access certain parts of the services you will need to create an account or, if you are part of an organisation with an enterprise-wide account, have an account allocated to you. Each account is limited to one user.

You acknowledge and agree that your account information (usually your email address and password) is the means by which we identify you for the purposes of access to the services and that our systems will allow anyone who provides your username and password to access your account including your content in that account. We will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your account information secure.

You must keep any passwords secure and protected and not permit unauthorised persons to use those passwords to access the services.

You are responsible for maintaining the accuracy, completeness and confidentiality of your account information. You will be responsible for all activities that occur under your account, including activities of others to whom you provide your account information.

If you discover any unauthorised use of your account or suspect that any unauthorised person may be able to access your content, you should immediately change your password and notify the support team at help@jade.io.

Consequences

We reserve the right to interpret this policy and take such action as we deem appropriate in our discretion. This may include (in addition to other remedies that may be available to us or others) permanently or temporarily disabling your account and/or removing your content. You will cooperate with us to investigate any suspected violation of this policy.

More information about how we protect your account information and information is available in our Security Measures Statement and Privacy Policy.